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At Pc Pools.com we understand that you want your products as soon as physically possible, and we are dedicated to do all we can to see that your needs are met.
All over sized items shipped by truck line (above ground pools, in ground pools, pool heaters, pool slides, etc.) MUST be ordered before 11:30a.m. Central Monday thru Friday (except all major Holidays) in order to ship the SAME DAY.
All other in stock orders are shipped out SAME DAY if ordered before 2 p.m. Central, Monday thru Friday (except all major Holidays). We charge $0 for handling fees!
Pc Pools offers FREE shipping on most orders in the 48 contiguous states, except for a handling charge. However, certain large or bulky items (such as above ground and in ground swimming pools, pool steps & pool ladders, filter systems, pool heaters, pool slides & diving boards, solar pool covers/blankets & solar cover reels, safety pool covers, etc.) may have an oversize shipping charge added to your purchase. The additional charge will vary depending on the size and weight of the pool supplies. The oversized shipping charge will be clearly indicated on the shopping cart page in the "shipping" box upon checkout.
Oversize Item Delivery
Oversize item Delivery will be by LTL (Truck line). Set-up & assembly are not offered. Oversized pool supplies are not available for ground shipment outside the 48 contiguous states. Additional charges will apply for oversized items shipped to Alaska, Hawaii, and Puerto Rico.
LTL delivery (via truckline)
- We cannot file claims for LTL deliveries that are signed "free & clear" by the homeowner.
- Claims for concealed damage to LTL deliveries must be made within 2 days of delivery. Photos are required.
Recommended Shipping Address
Pc Pools recommends shipping to a location where someone will be available to receive the delivery. Pc Pools cannot be responsible for packages delivered to unattended addresses. We CANNOT ship to a post office box (P.O. box). Please be careful not to use a P.O. box as your shipping address. If you do this will delay our ability to process your order in a timely fashion.