Accredited by the BBB since 2006
A+ Rating

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"I placed my order Wednesday morning and we received the in ground winter cover Thursday night. I can't believe how fast you got me my order. Thank you very much! I plan on closing my pool this weekend thanks to your super fast delivery."

"Just wanted to say thank you for the dirt devil pool cleaner. Customer service was very nice to deal with and I will return for more items as needed."

Naples, FL

"I am extremely pleased with PcPools' assistance and quick response to my problem. You have an outstanding company and I am proud to spread your name to my friends and fellow pool owners. While many people may be afraid to order pool supplies over the Internet, I can assure them that with PcPools, their fears can be put to rest. Again, thank you for your great service and technical support."

Abilene, KS

"Just letting you know we received our custom safety pool cover in the time stated, excellent quality and it fit great. Your company did a super job making this product."

Yountville, CA

"I wanted to thank you and all your crew for providing our family with our new above ground pool. The delivery was on time, all the necessary parts were shipped, and we are settling down for some pool fun. PcPools is A#1 in our backyard."

Camp Verde, AZ

"I got my replacement diving board day before yesterday and I could not be more pleased. In today’s marketplace it seems to be the norm for companies to do the customer NO service thing. I must say that I am very pleasantly surprised by the way you have handled our problem. You have reconfirmed my belief that there are good people in the world and not everyone is out for the dollar only! Thank you so much for taking care of this in a timely manner. I will definitely recommend you to all my friends. Thanks again"

Hoschton, GA

"I'am very pleased on how fast I received my ladder and chemicals. Job well done!"

Bronx, NY

"Thanks, Great Service. My above ground winter cover was at the door 10 mins after your email."

Seymour, CT

"Thank you, for the excellent service!!! I ordered my winter cover on Wednesday afternoon, and received my order on Thursday. AWESOME!!!"

Flushing, MI

"Wow, no need to track -- my winter above ground pool cover came today. Great service!"

Selkirk, NY

"We received our winter pool cover on Wednesday and put it on. Fits great, much better than the one that came with the pool and we can tell it is a quality product! Great Price also."

Bellevue, MI

"Thank you for the quick service - I ordered the winter pool cover on Tuesday evening and received it Thursday afternoon!! Your excellent service is very much appreciated."

Decatur, IL

"Received my replacement filter today, thank you, great service, this pkg was undamaged."

Marysville, MI

"Your customer service treated me very well and I was not so nice the first couple of calls. They had great instincts with people and wonderful customer service skills. They listened to my concerns and dealt with each one respectively."

Hillsborough, NC

"Thank you and I hope we can do more business. This has been a great experience so far and thank customer service for all their help as well."

Dalton, MA

"Wow! Thanks for the quick reply! Great service!"

Brunswick, MI

"Thanks for sending the tracking number. The winter pool cover was delivered today. Appreciate your fast service."

Weatherford, OK

"Hi, just a quick note to let you know we put our new winter pool cover on this weekend and are very pleased with the extra size and quality of your cover. It always seemed to be a pain to put the winter pool cover on and always needed extra helping hands to get it to stay in place till we got the cable around it. The first 3 covers we owned only had the extra 3 foot added to the size of the pool. With the extra foot yours had we had no trouble. My wife and I could do it without help from anyone else. Thank you again and Have A Great Day!"

Central , PA

"If you have not been contacted by anyone from the City of Galena, we are looking for a low dive stand to match up with the diving board we bought last summer. I felt you gave us a great deal on the last board we bought and handled the warranty promptly. The city council has agreed you have earned our business, so I look forward to hearing from you."

Galena, KS

"Once again, I just wanted to say thanks to PcPools. My shipment arrived today. Great Job!!!"

Dallas, NC

"Just wanted to thank you for the very fast delivery of my safety pool cover. I received it on Monday and on Tuesday it was on the pool. It was very easy installing the anchors into the cement. And the best part is you saved me hundreds of dollars. Thanks again, be ordering for next summer soon."

Monsey, NY

"I just wanted to thank you very much on how fast you took care of my arctic armor pool cover once I sent the pics I thought I would be given an answer by email but in two days it was delivered to my doorstep. Once again thank you very much for your quick response and friendly people you have working there. That is what keeps me coming back to PcPools"

Naperville, IL

"I did receive my order and the winter pool cover is fantastic. It is definitely what I wanted. The overhang around the circumference is much better than I had with the old pool cover (came with the pool), plus I didn't expect the rachet for tightening the cover, and I did need that as well. Thanks so much and I know I will get plenty of use from this winter pool cover."

Jackson, MS

"I received my pool cover and recommended a friend. Hope they order, Thanks. Nice Product."

Kingwood, WV

"I just received my order and I must say I'm very happy and will shop with you often. Thank you."

East Meadow, NY

"Your promptness on shipping has exceeded my expectations and I thank you for that. The other online pool supply house has had me going in circles for 2 weeks. Great Job."

Weekiwachee, FL

"Thank you for all your help. We already have your site saved as the prime and hopefully only one that we order from in the future. The order came in on Friday and my wife was severely happy!"

Clarksville, TN

"I had run into some problems with another company I originally ordered the above ground pool liner from. I made numerous calls and after three weeks of no response, no tracking number and avoidance to talk with me I canceled the order. I knew your company was different when I made the call and a polite voice answered on the other end and was extremely helpful. I am in hopes we can get in a few days of swimming before the summer is up. Thanks for all your help."

Gahanna, OH

"Thank you for the excellent service and the patience you have shown in getting our problem solved. I will make sure to tell everyone I know about PcPools. Thanks again "

Hoschton, GA

"I received the solar blanket and reel today. I want to thank you for the speed of the delivery. Great service. Thanks again."

Cranford, NJ

"THANK YOU!!! my above ground ladder arrived this morning, thank you very much for what I can only describe as a Number 1 service!!! Thanking all of the persons involved in getting my order so promptly"

Hyattsville, MD

"I ordered my above ground pool on Monday around 10am and almost exactly 48 hours later it is here in my garage!!!! We have never had a pool & chose PcPools based on the color of the Bella above ground pool, but are just blown away at your service!! Hopefully the installation process will go as smooth! Thank you so much."

Chillicothe, OH

"Thank you, our pool steps arrived today- Great service- PcPools is the best."

Amhurst, OH

"Ordered a Start-Up Kit on Thursday, here on Friday. What can I say! Thanks again. Great service."

Muscatine, IA

"Thanks for your good service, and for the record the above ground pool was easily installed. We have been using the solar pool cover and have been able to use the pool already. Thanks for everything"

New Bern, NC

"The reason I ordered from PcPools was past dealings and the customer service that was provided. Customer service is what gives you the edge."

Clearfield, UT

"Thank you for an excellent product, we put the winter pool cover on a few months back, yesterday our Dog somehow got onto the cover and was there for a few hours! She was wet and frozen but if it had ripped she would have drowned! My hubby was able to make it home to pull her out in time, it shows how strong your 8 year warranty cover is. "

Whitsett, NC

"Your service and delivery are fantastic! Sending an above ground pool by truck and pallet for free is a great savings for your customers."

Amherst, OH

"Wow! Just received my pool liner about noon time. I ordered the pool liner from another company prior to you and had problems. They were out of stock, charged my credit card and never told me. I wasted precious warm Buffalo NY weather. You did as promised and the customer service agent taking the order was very good and nice to talk to. Congrats on a job well done! We have lots of pools around us and I'll tell them about my experience with you guys!"

Orchard Park, NY

"I order the gorilla pad yesterday and it arrived by UPS today. Thanks so much as I never expected to get it so quickly. THANKS AGAIN !!!!!!!!!!"

Williamsburg, OH

"Awesome Service PcPools. You guys rock! We have our solar pool cover in hand as of 3:30pm today. We always look to compare, but no one measures up to you and your service. Thanks again! Your # 1 with us!"

Hastings, MI

"Thank you PcPools staff, I have been a satisfied customer since I purchased my above ground pool from you. Your service to me has always been very good. I appreciate your patience with me trying to figure out the filter cartridge I needed since the pool is at another location. Keep up the good service because we all know that there are places that do not give such good service. It does go along way to a consumer."

Drexel Hill, PA

"Your customer service is great!! The gentleman that I spoke to was so helpful and honest. He did tell me that since I was ordering Tue of this week that I may not see my order until Monday of the next week. I loved the honesty. I told him I would keep my fingers crossed. It came on Thursday of the same week. I just wanted to thank you guys for getting my pool liner and gorilla pad to me in two days!! Especially on the week before memorial weekend. You would not believe how many companies I have talked to this week, to no avail. I will definitely be doing all my ordering at PcPools. We are so impressed!!!"

Whiteford, MD

"Wow what service, yes we did in fact receive new our new solar pool cover, thank you for the great service."

Rockford, IL

"Impressed with your service and the quality of the spa cover. THANK YOU!! We will definitely be ordering again! "

Owasso, OK

"We really love our new safety pool cover and will recommend your company to our friends and neighbors."

Waterford, MI

"The custom safety pool cover installed perfectly. Your company did an excellent job!"

York, PA

"Your customer service is exceptional!!! Thank you."

Oldtown, ID

"Just wanted to let you know we received and used our winter pool cover, just wanted to say thank you for the prompt and courteous service, very pleased with product and hope to do more business with you in the spring....if possible send me a catalog around spring so I remember to order from you when the time comes, thanks again."

West Portsmouth, OH

"Just want to say how easy it was to find items on your web site. I have been to many pool supply web sites and PcPools so far has been the easiest for searching for items needed. Thanks again."

Hyannis, MA

"Thanks for being so responsive. I plan on ordering all my pool needs (so does my next door neighbor) from you. You are great!!!"

Homer Glen, IL

"We received our pool products in record time and I just wanted to send you a note to say how happy we are with your service and the pool products. It seems all too often people will write to complain and as someone who has been in sales myself it is nice to hear when people are happy! We found you on the web took a chance and are glad that we did."

Ruthford, NJ

"It has been a great experience ordering both my pool liner and my pool ladder from your company. You guys are prompt, knowledgeable and honest. I only wish we would have bought our pool from you and you will have our business as we piece together all of the things the other guy didn't include!"

Kennewick, WA

"You company was wonderful to work with. The customer service agent I spoke with was very pleasant and helpful."

Mohrsville, PA

"As a former ecommerce web site owner I must comment on the web site, it's easy to navigate and the basket / checkout process was clean. It was a good visit."

Denham Springs, LA

"Dear PcPools I Recently ordered a pool liner, it was an unusual pool liner, an octagon. I measured it out and PcPools made it. I put it in myself, and I am writing to tell you it was perfect. Fits like a glove. THANK YOU FOR YOUR PROFESSIONALISM!! I will always do business with you and will recommend PcPools to anyone."

Crown Point, IN

"My winter cover arrived quickly and in excellent condition. It was EXACTLY what I needed, and fits the pool perfectly. I am thrilled! Thanks so very much! Hope to do business with you again in the future."

Round Hill, VA

"I just need to let someone know how WONDERFUL her customer service was this morning when I placed my 24' Blue Swirl Aboveground Pool Liner . In my quest, I had the heartache of speaking with individuals who severely lacked customer service skills; and I didn't ask but two questions - I decided against those places merely because of the service I received. When I finally decided to call PC Pools.....Heavenly. I just really appreciated her patience, information, and good customer service! I am an Office Manager and have been in customer service for over 14 years, and it's VERY important to me. So, THANK YOU! Keep up the good work"

Brownsville, OR

"I received my solar pool cover yesterday. I really like it and fantastic service on the shipping time!!! I will refer all of my friends to your company!!!! Thanks so much!"

Bicknell, IN

"Couldn't ask for any quicker service - ordered the solar pool cover Tues evening - was delivered Thurs afternoon. I'd recommended PcPools to our secretary - she couldn't believe how quick her items were delivered. Thanks for the great service."

Dewitt, MI

"Thank you so much for your fast delivery of my pool liner. Not only did I save about $80, I received it faster then my local retailer. I will not hesitate to use PcPools again and will refer my friends to you."

Lindenhurst, NY

"I just wanted you to know that I did receive the solar pool cover. It appears to be the same thickness that I had. Thank you for your assistance in getting this matter completed. I will definitely contact you when I do need a replacement solar pool cover"

Columbia, MO

"Thank you for your support, the solar pool heater arrived here in perfect condition."

Willemstad, FL

"It is so hard to find good service these days. You guys are great! Keep it up!"

Spring Hill , FL

"Thank you for finding a 12'round above ground pool . Your company went out of your way for us. So thank you."

New Bedford, MA

"We have had great success with all of your pool chemicals and our pool water was crystal clear this summer and we spent ¼ of the time actually "cleaning" it. We want to thank you for all of the hours we spent swimming in our pool instead of cleaning it."

Dover-Foxcroft, ME

"I just wanted to call and thank you guys for such a great service!"

East Branch, NJ

"I just purchased a pool heater, I wanted to take the opportunity to thank you for the wonderful service I received. You made sure it was in stock and that I would have it by the following Friday. As an added bonus, the cost of the unit was about as low as was offered anywhere and the shipping was free. Thank you for a wonderful buying experience, I will be back as the need arises."

Roanoke, VA

"WOW! I couldn't believe it! My pool liner and clips were delivered last night! You are fast! Thanks so much. I'll recommend you to everyone who needs any pool items"

Harrah, OK

"Just checked shipping at UPS and my packages will be here today. You guys were really on top of it and I really appreciate it. SUPER customer service"

Carterville, MO

"I would like to thank you for your prompt service in filling my order. Thanks again and if I need anything for my pool I will not hesitate to order from you. If anyone else needs products I will advise them to contact you."

Pickering, ON

"Thank you for your prompt response. I must say, I am very impressed with your fastidious service. And to top it off, free shipping on a 76lb order."

Honey Brook, PA

"I received my Barracuda G4. Your service was prompt, your prices are great. We were very pleased. I'll tell all my friends."

Fairfield, CT

"WOW!!!! What great service! You will have more of my business."

Stafford, VA

"I just wanted to let you know that we received your pool liner last week and it fits good. Thank you for your help."

Orlando, FL

"We received the pool liner. Thanks so much for such prompt delivery."

Calhoun, KY

"I needed to email you and tell you that the pool liner was perfect, great job. It fit perfect!!."

Paragould, AR

"I would like to take the time to thank the person that took my order. He was very helpful and answered the phone on the first ring! He even called me back the same day to let me know my order had been processed and shipped! Very good customer service and pleasant to deal with. Thank you."

Griffin, GA

"My order arrived today! I have never had such prompt service. Will do business with you again."

Holland, MI

"Thanks for your web-site. It was clear and easy to understand. And the price was right."

Sacramento, CA

"Couldn't believe it when we got the pool liner in two days. Thank you soooooo much!!!! The liner is very nice and attractive."

Quincy, IL

"I want to thank you guys for the exceptionally quick delivery of my order. Just in time for the weekend....you guys are awesome.."

Edwardsville, IL

"Just dropping a note to say thanks for the super fast service. I ordered a solar pool cover on Friday and already received it today (Monday). I am a happy swimmer thanx to PcPools.com"

Round Lake, IL

"...thoroughly impressed we are. We placed our above ground pool liner on Monday afternoon and we have it already today (Wednesday) I had shopped around at our local pool supply companies, their prices were extremely high, they wouldn't order the liner we wanted, and on top of that, they could not get a so-so liner until Friday. We will definitely shop from you again, as well as recommend PcPools to our friends and family."

Willoughby, OH

"We received our solar pool cover a couple of days ago. Thank you for the fast delivery time. If we need anything else, we will keep your company in mind."

Grand Island, NE

"... what a nice experience it was ordering from your company, you are very competent in your service and the pool ladder was just what I was looking for. Any pool supplies I order from now on will be from your company."

Philadelphia, PA

"I received the custom made pool liner today. Thanks for the great service and prices."

Jamestown, NY

"Thanks for great service! My order arrived before your email. It would be great if everyone had your integrity. Thanks again."

Oakdale, NY

"Incredible service. I have experienced many problems trying to purchase a pool liner on-line. Your company surpassed my expectations. You have my business and I will let others know how satisfied I am with your service."

Morrisonville, NY

"We got the Shark automatic pool cleaner today! THANKS WHAT GREAT SERVICE! I ordered the same thing from another pool dealer and still have not heard a thing or received the product...You are AWESOME! We are thrilled."

Slidel, LA

"We installed the winter pool cover this weekend. I admit I was hesitant to order online but your pool cover and water bags are much higher quality products than our local pool supply stocks and actually easier to obtain. Thanks we're convinced!"

Jasper, GA

"I believe in saying good job when it is deserved. I ordered 2 winter pool cover and 1 pool leaf net and I am highly pleased. The covers are a great quality and the prices were fantastic. Word of mouth is what brought me to your site. Good job."

Owensboro, KY

"Thank you for the warranty and the samples of the safety pool cover. We will pass it along. You are fast and prompt."

Newburgh, IN

"Thank you for being a great business. You made our exchange simple and painless. We will order from you again."

Oldenburg, IN

"The pool liner is beautiful and fits like a dream. I love it...Thanks for all you support and I appreciate the care you took with the measurements."

Dubuque, IA

"Hello! I've received our solar pool cover from PcPools. We really like your prices and service...We will order again soon."

Bonita Springs, FL

"I wanted to thank PcPools for all your help regarding the pool liner. I am almost done filling the pool and it looks amazing. Thanks again for making what appeared to be an intimidating job not only possible but very satisfying. Looking forward to a fun pool season."

Poughkeepsie, NY

"I just have to tell you that my family couldn't be happier with our decision to purchase an above ground pool from pcPOOLS! pcPOOLS made the process simple and straight forward and your prices are GREAT!!! I can promise you that anyone I hear of that is looking for a pool will get a recommendation from me to buy it from PcPools."

Fargo, ND

"Thanks PcPools. The custom Arctic Armor safety pool cover I purchased from you is very high quality, especially in comparison to the other pool covers in my neighborhood. I am very happy with your service as well. For those who struggle with so many bad vendors, delays in shipment, etc., I wish you had the same experience I had with PcPools."

Cocoa Beach, FL

"I have an in-ground pool in the Northeast. I bought a custom-made safety pool cover from PcPools this season. I talked to many vendors over the past year since I bought the house (I needed to replace my pool cover). The other pool covers were too pricey or very unprofessional (including the local pool store). PcPools is very helpful, friendly and they helped me from initial measurement of the pool to installation. They listened to my questions and answered politely. I am truly thankful to PcPools."

Northeast, USA

"PcPools thanks! Great customer service, fast response. I'm impressed."

El Cajon, CA

"Just found out about PcPools from my brother-in-law. Great prices - PcPools prices beat the so called 'rock-bottom prices' at the local pool store."

Stuart, FL

"We received our pool liner this week and have installed it. Thanks for all your help! PcPools is a great company to work with."

Atlanta, GA

"I would like to thank you for the timely delivery of the Arctic Armor safety pool cover that I ordered from PcPools. It arrived on time and fit perfectly. I have been showing it to my friends and relatives and supplying them with the PcPools web site link. I know that they will be sending business to PcPools in the very near future."

Ontario, Canada

"PcPools, thanks for all the help. The Aquabot automatic pool cleaner is working beautifully, and the pool has never looked so clean. Thanks again."

North Oaks, MN

"Thanks for your prompt service (not to mention the great price). Less than three days for delivery...quite impressive."

Cedar Rapids, IA

"Wow! I just installed the Arctic Armor safety pool cover. Fits like a glove. I was skeptical I could do this myself, but with PcPools' help the job was manageable. Thanks!"

Seattle, WA

"Just a short note to say THANK YOU to PcPools on your fast and efficient service. My Blue Wave pool chemicals arrived within a couple of days of ordering. Your prices are fantastic and best of all, you saved me a trip to the pool store."

Rapid City, SD

"The Fafco solar pool heater panels arrived. It was simple to install. I can't believe the difference it has made in the enjoyability and expense reduction of heating our swimming pool."

Peoria, IL

"The Jandy Air Energy heat pump works great. We are already experiencing savings from the cost of heating our swimming pool."

Kansas City, MO